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Operations
Agent Team Lead
Tehran, Iran, Islamic Republic of
Job Description
  • Providing all data to create required reports.
  •  Provide quality assurance of imported data, working with quality assurance analyst if necessary.
  •   Helping develop reports and analysis.
  • Evaluating changes and updates to source production systems.
  •  Developing, reviewing and analyzing department KPIs and OKRs’ data.
  •  Assisting in designing and documentation of all processes, data bases and models.
  •  Providing calculation and whitepapers of delegated projects.
  •  Data Gathering and Data Validation.
  • Generating reports from single or multiple systems.
  • Training end users on new reports and dashboards.
  • Evaluating changes and updates to source production systems.
  • Data Analysis through creating reports and dashboards.
  •  Project Implementation.
Requirements
  •  Bachelor’s degree in Industrial Engineering or Business Management or Information Technology Management or MBA degree.
  •  Ability to work under pressure and meet tight deadlines.
  • A great team player.
  • Advanced skills in Microsoft office and Especially in MS EXCEL, Microsoft Project, Power BI, SQL server.
  •  Self-Motivated.
  •  Analytical and critical insight.
  • Ability to work as part of a team.
  •  Excellent analytical skills and ability to prioritize in the face of multiple tasks.
  •  Work experience in related fields is a must.
  •  Fluency in English is a plus.
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