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Operations
Electronic Content Supervisor
Tehran, Iran, Islamic Republic of
Job Description
The supervisor of Electronic vertical is the one who planning and executing content strategy for Electronic vertical items in DK . He/she had to make sure all requested content services for Electronic items deliver on time and he/she is the owner of PDP and PLP pages of Electronic categories. Therefore, he/she should guarantee that all Electronic items active on DK website with maximum quality of data, text and visual. Supervisor of Electronic vertical should report to senior supervisor of E-production team.


Strategic planning for all of Electronic items in DK website with consider business requirement Create Guide line and syntax .

Review process of DKP creation in order to make it optimize process and clear waste in each steps.

Guarantee that all of Content requests deliver on time.Load Balance requests based on requested KPIs and Deadlines.

Effective communication with in-house teams and other department.Training new staff.

Prepare safe and friendly situation in his/her team.

Hold Bi-weekly feedback session with his/her team member and measure KPI based on requested targets.

Reply to E-mail and phone calls of Commercial department in order to omit blockers.Monitoring quality of catalog .

Create daily, weekly and monthly report to his/her senior supervisor.Take ownership of DK PDP and PLP and take action in order to make sure DK pages have maximum quality with considering trend of days.Prepare Report and presentation for team activity.

Effective communication with Commercial and hold monthly meeting with commercial managers and supervisor.

Take action on PDP and PLP based on Business requirement, with considering sales report.

Be aware of last trends of ELECTRONIC product in e-commerce and update DK catalog based on newest trends.

Daily, weekly and monthly visit PDP and PLP pages of DK in order to find weak spots and take improvement action based on this.

Review DK NPS score and customer’s feedback related to Electronic categories, in order to discover customer expectations for Electronic categories and propose improvement solutions to cover these expectations.

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