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Commercial
Seller Academy Specialist
Tehran, Iran, Islamic Republic of
شرح موقعیت شغلی

Seller Academy Trainer will be responsible for helping sellers to develop their skills and knowledge about e-commerce and Seller Panel. Trainer’s goal will be to conduct informative training sessions, promote company efficiency, and improve the skills of all seller with the purpose of providing them with the skills required to efficiently manage their panel and to reduce contact ration with seller support.

  • Collaborate with all departments and management to identify sellers training needs.
  • Schedule appropriate training sessions for various departments and assist other teams with specialized webinars designed for OPEX, OPM, SI, etc.
  • Oversee and direct seminars, workshops and webinar training sessions.
  • Plan and implement an effective training curriculum.
  • Prepare training materials such as videos, and presentations.
  • Monitor sellers to ensure that all sellers are attending the training sessions.
  • Conduct workshops and webinars based on business requirements.
  • Conduct surveys to collect seller’s feedback regarding workshop/webinars
  • Analyze survey results and Support team feedback to find training issues and weak points and create and implement actions to improve training process.
  • Keep the training material up to date and in sync with business.
  • Assist with developing E-Learning on Seller Academy website.
نیازمندی‌ها
  • 2 Years of experience in similar role.
  • Bachelor’s Degree in related field.
  • Experience with Excel.
  • Experience in online marketing and online retail.
  • Data driven and analytical reporting skills.
  • Critical thinking and decision making.
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